More than half of clients who specified a Rolls-Royce Ghost in 2011 turned to
bespoke personalization. The service, which includes anything from the
application of unique paint colors, coach lines and tread plates to whole
vehicle designs featuring champagne sets, humidors and picnic cabinets, helped
drive Rolls-Royce to record sales last year.
In total, 56% of Ghost and Ghost Extended Wheelbase models sold around the world
featured bespoke design in 2011.
The move to highly personalized Rolls-Royce Ghost models follows an increase in
sales of bespoke Phantom family cars last year. More than eight in every ten
Rolls-Royce Phantom models passed through the hands of the team's designers and
skilled craftspeople, before being delivered to a client. In some markets in the
Middle East every Phantom featured bespoke content.
"It is always our goal to exceed our clients' highest expectations and fulfill
their innermost desires," said Torsten Müller-Ötvös, Rolls-Royce CEO. "With
highly bespoke Phantom and Ghost models, we are able to achieve this. The
passion with which our bespoke craftspeople create these beautiful cars is
reflected in some truly outstanding examples delivered across the globe last
year."
The proportion of Phantom family cars with bespoke content delivered to Middle
Eastern clients rose from 75% in 2005 to 99% last year, while in Europe the
figure increased from 50% to 89%. In North America it rose from 30% to 84% over
the same period and in Asia Pacific from 50% to 79%. In the United Kingdom, the
third largest single market for Rolls-Royce Motor Cars, the proportion of
Phantom family cars featuring bespoke content increased from 60% to 88%.
In August 2011 Rolls-Royce announced an expansion of its bespoke operation to
meet growing demand, doubling the number of bespoke experts working at the Home
of Rolls-Royce in Goodwood by the end of the year. The company is also about to
expand its manufacturing facility, partly due to the increase in demand for
bespoke cars. Work will begin next month.